Episodes
Tuesday Nov 30, 2021
Tuesday Nov 30, 2021
As Doc was writing School of Errors - Rethinking School Safety in America, he talked with parents of children killed or maimed by school shooters. Writing a book about school safety and taking on a multi-billion dollar industry needed to be done in a way that didn’t encroach on the dignity of those killed in acts of school violence or upon that of survivors and family. From those discussions and through his research and observations of crisis communication, Doc found universal tenets for authentic, empathic messaging during a crisis or chaos. I HAVE BAD NEWS TO SHARE (The Chris Voss Method) Chris Voss is a retired FBI negotiator and his book Never Split the Difference is essential for anyone who might be at the podium on the worst day of their life. You’re not doing the stressed audience a favor by attempting to ease them into horrific news. To begin with, “We had a fast response and everyone worked hard…” might be accurate, but it’s a long wind-up for a pitch you intentionally have to aim at the batter. Instead, begin with “I have bad news to share.” Then pause. The second sentence is what might appear as the title of the forensic paper on this event. “Students and staff were involved in a bus accident on their way to a field trip.” The third sentence is the information known at the time about the well-being of those involved in the incident. This must be an “I” statement. “I have been in contact with the state patrol and was informed that some occupants of the bus have been transported to hospitals. I have no information about the types of injuries or potential fatalities.” And then tell people what to do or not to do. People shouldn’t drive to the scene, but they should assemble in high school commons. LOST THEIR LIVES vs. HAD THEIR LIVES TAKEN. It’s always better to use “had their lives taken” when acknowledging death. This is one resounding point of unison from parents of children killed by school shooters. To say, “This child lost his life” implies some culpability on the part of the child. We don’t lose lives like we lose keys or socks. We don’t find those lost lives. While the phrase “lost their life” might be said without negative intent, there are other times when “lost their life” is an intentional blurring by the media or officials. CRASH, ATTACK, and TRAGEDY. News media throttles or measures headlines per their agendas and somewhat to the Overton Window of the political temperature of the moment. On September 12, 2001, the headline from The New York Times read (in all caps): U.S. ATTACKED - HIJACKED JETS DESTROY TWIN TOWERS AND HIT PENTAGON IN DAY OF TERROR. That was an accurate headline. If it was written today, some media would opt for: Planes Crash Into Twin Towers and Pentagon - Unknown Number Lose Their Lives. And, the word “tragedy” is the catch basin for all disasters - it would be in most contemporary headlines. Tragedy is a word specifically selected by weak-willed journalists and editors who are afraid to assign a cause to an incident. What’s present and what’s absent from headlines and stories reveals the bias of the publisher/editor and not a lack of credible information. Everyone has a movie studio in their pocket. A from-the-street rendering from Google Maps is three clicks from the home screen. There’s a reason “tragedy” didn’t appear in any of the major newspaper headlines of 9/12/2001 - and a reason why other words did. BE OBJECTIVE, BE BRIEF. There is the main situation and then ancillary situations. When talking about that bus accident, convey everything in 50 words. If there’s a need to talk about re-unification sites, that should be a second and different statement. Inform people that you, or someone else (name that person) will provide an update in one hour (for example). Do not attempt to field questions until after your second statement. THIS ISN’T ABOUT YOU. Always try to have someone else read your statements for accuracy and tone. That person must be a membercheck willing to tell you the truth. Privately, read the statement to yourself. We are remarkably good at detecting when our messages aren’t landing as we intended. Use simple, familiar vocabulary. Do not infuse your own emotions or experiences into the situation. Every person in that audience has a story to share about how this impacts them. Avoid, “In my twenty years as a school administrator, I have experienced loss of students and faculty, and this situation is a reminder that life is precious and that our community is strong in trying times…” That’s a statement for a support event or rally. FOLLOW DR. PERRODIN: Twitter @SafetyPhD and subscribe to The Safety Doc YouTube channel & Apple Podcasts. SAFETY DOC WEBSITE & BLOG: www.safetyphd.com. The Safety Doc Podcast is hosted & produced by David P. Perrodin, PhD. ENDORSEMENTS. This is episode 160 of The Safety Doc Podcast published on 11-29-2021.
- Purchase Dr. Perrodin’s Book: School of Errors – Rethinking School Safety in America. www.schooloferrors.com
Monday Nov 22, 2021
Entropy of Structures and Systems | The New Fire Engine Effect | SDP159
Monday Nov 22, 2021
Monday Nov 22, 2021
Entropy is the gradual decline into disorder. An example of entropy is a melting ice cube. Water molecules are fixed and ordered in the cube. As it melts, the molecules become free to move and become independent and therefore become disordered. The second law of thermodynamics is that all things lead to entropy - from ice cubes to the human body. In this episode, Doc examines the entropy of structures and systems and centers these concepts on the example of a small village purchasing a replacement for its 30-year-old fire engine. ENTROPY OF STRUCTURES. Over time, cars will rust, pavement will crack, and the human body will deteriorate. Although entropy of structures is a certainty, preventive measures and maintenance will slow the rate of entropy. For the car, it’s washing, waxing, and applying touch-up paint to new chips. Exercise staves off muscle atrophy. Even if all structures on Earth were immune from entropy, the sun would engulf the planet. ENTROPY OF SYSTEMS. When the Texas power grid failed in the winter of 2017, a forensic analysis revealed a power grid system that had become old, outdated, and inefficient. Remember when you were in elementary school and participated in a monthly fire drill? The purpose of the drill was to ensure fidelity of the evacuation system. If you only practiced a fire drill the first week of the school year, then some students would forget the protocols as the year went on. THE NEW FIRE ENGINE EFFECT. In October, 2021, the village board of a community of 1500 people in Wisconsin approved an expenditure for a new fire engine. At $400,000, the rescue pumper would be the costliest purchase in the village’s 2022 budget. The volunteer department’s fire chief was grilled by the city council members to justify the large expenditure. The prepared chief noted that the village's primary engine, a 1990 pumper bought for $78,000, was well-maintained and also succumbing to entropy of structure and systems. In other words, the engine itself was demonstrating fatigue and it was difficult to find replacement parts for the aging apparatus. But there was something else. The outside world evolved 30 years beyond the world the engine entered. This is important. Let’s say that an exact new replica of the 1990 engine could be delivered to the fire station. Would that make sense? The firefighters would be familiar with the various levers and controls, right? Going back to the 1990 engine - it doesn’t have a crew cab and therefore only 3 firefighters can travel in it. Because of this limitation, the engine always needed a companion as the department always sent at least 4 firefighters to a call. This meant that two fire trucks were sent to accidents in order to have sufficient personnel - an accepted practice in 1990 - in fact, the firehouse was often emptied for most calls as the mindset was to bring as many assets to an incident as possible. Today, the “industry” protocol is to send a single "rescue" engine specifically built to transport 4-5 crew and extrication gear. The stalwart 1990 engine had a 1000 GPM pump. New engines are outfitted with a 1500 GPM pump. The village's fire rating fell over the years due to static pumping capacity as the once-tiny industrial park flourished with new businesses. And then there's GPS, comms, LED lighting and improved designs so ladders can be stored on top of the apparatus and lowered with ease. So that was all on the structure entropy side of things. The next part was systems entropy. In 1990, nobody thought about extinguishing an electric vehicle. Firefighters today train differently than their 1990 counterparts. The system of individual fire departments battling any blaze was a thing in 1990. In that Wisconsin village,a massive fire on Main Street was tackled by the fire department and the neighboring rural town’s department. Today, such a fire would activate mutual aid from multiple communities. With the advent and acceptance of mutual aid, fire departments are streamlining their fleets and pool assets. SCHOOL SAFETY. So what does this mean for school safety? As entropy happens slowly, it's almost impossible for schools to detect it. Plus, there is frequent turnover of school staff - so these folks aren’t around long enough to observe entropy. What can a safety expert do for a school? Identify the state of entropy and make recommendations to restore structures or systems (to original), refurbish them (modernize them as possible), or replace them. FOLLOW DR. PERRODIN: Twitter @SafetyPhD and subscribe to The Safety Doc YouTube channel & Apple Podcasts. SAFETY DOC WEBSITE & BLOG: www.safetyphd.com. The Safety Doc Podcast is hosted & produced by David P. Perrodin, PhD. ENDORSEMENTS. Opinions are those of the host & guests. This is episode 159 of The Safety Doc Podcast published on 11-22-2021.
- Purchase Dr. Perrodin’s Book: School of Errors – Rethinking School Safety in America. www.schooloferrors.com
Tuesday Nov 16, 2021
Tuesday Nov 16, 2021
On Friday, November 12, 2021, classes were canceled for many public school districts in North Carolina. The intended purpose of the motion was to offer a mental health day for teachers and students experiencing burnout from the pandemic and the cumulative stress of contemporary education. Doc, with 25 years experience as an educator, describes the sudden popularity of mental days for school staff and why mental health days will both increase and also compound teacher burnout. WHAT HAPPENS ON MENTAL HEALTH DAYS? Staff and students are typically given vague guidance on how to focus on their mental health during days off. When Doc asks educators what they do on mental health days, they respond, “catch up on work,” instead of yoga, journaling or anything related to self care. Some note that the days off actually add to their workloads - and that makes sense. Instead of covering a planned lesson in 5 days, now they have 4 days, or 20% less time. Let’s be honest, a “day away from school” isn’t a magical elixir. This is trendy, but ineffective. Teachers are still burning out. MENTAL HEALTH DAYS DISRUPT ROUTINES. The school calendar provides consistency - especially now. Students have been out of school or toggled between hybrid and in-person instruction the past two years. Mental wellness days disrupt the continuity of routine. A human’s predictable routine can be called the torus - a concept Doc wrote extensively about in his book School of Errors. FIVE WAYS TO SOLVE TEACHER BURNOUT. Here are five ways to counter teacher burnout. Note that some call for disrupting long-held practices, such as the summer-off school calendar. (1) OBEY PARKINSON’S LAW. Humans function efficiently with defined start and end routines to daily activities. It wasn’t just the teaching profession that seemingly went 24/7 during remote learning, but schools have maintained one foot in remote learning and the other in the brick classroom. This has mushroomed the prep and planning for teachers. Schools can’t saddle teachers with planning for online, hybrid, and in-person learning. (2) YEAR-ROUND SCHOOL CALENDAR. In The Velocity of Information, Doc wrote about the groundbreaking work of World War II Army psychiatrist Dr. John Appel. Appel studied burnout in combat soldiers. He discovered that frontline warfighters would be killed, wounded, captured, mentally collapse, or found to be missing in action by 200 days. Increasing pay or championing “Why We Fight” didn’t offset the burnout. By that account, increasing teachers’ compensation, even doubling it, would likely have minimal effect on burnout. It might increase retention, but retaining a burned-out teacher is a bad idea. Back to Appel, he found that the British got 400 days out of their soldiers on the Italian front lines. How? The British would pull fighters out of duty within twelve days and then rest them for four days. In overlaying this thinking to K-12 schools, a year-round calendar creates rest periods - true “breaks” versus a periodic mental health day. Furthermore, year-round schedules lessen the impact of summer learning loss. Summers off goes back to when we were an agrarian society and then a recreation society. Most educators that talk with Doc are ready for year-round calendars. Beware, the school calendar is a sacred cow. (3) EMBRACE CROWD-IN MINDSET. There is zero sense that we are in transitory chaos. When people are convinced that chaos will continue for months or years, they surround themselves with comfort items. Remember the Michael Keaton movie Mr. Mom? In it, a fictional company called “Schooner Tuna” was steered away from advertising gimmicks by Keaton’s wife. In a surprise move, Schooner Tuna reduced the price of its tuna by 50 cents a can to convey empathy during the economic crisis of the time. Schools are overloaded with initiatives - and these initiatives are baking teachers. (4) CRACKED BOARDS. Recon Sniper Clay Martin spoke of “cracked boards” when Doc interviewed him about dealing with long periods in high stress settings. In short, it’s OK to tacitly acknowledge that you are frustrated - it’s the last fuse before burnout. (5) QUIT ZOOMING. Former Microsoft executive Linda Stone is an expert on human attention. In The Velocity of Information, Stone mentioned that she advises clients that Zoom calls are exhausting and a phone call places less demand on attention. Not every conversation requires a Zoom call. FOLLOW DR. PERRODIN: Twitter @SafetyPhD and subscribe to The Safety Doc YouTube channel & Apple Podcasts. SAFETY DOC WEBSITE & BLOG: www.safetyphd.com. The Safety Doc Podcast is hosted & produced by David Perrodin, PhD. ENDORSEMENTS. Opinions are those of the host & guests. The show seeks to bring forward productive discourse on topics relevant to personal or community safety. This is episode 158 of The Safety Doc Podcast published on 11-16-2021.
- Purchase Dr. Perrodin’s Book: School of Errors – Rethinking School Safety in America. www.schooloferrors.com
Tuesday Nov 02, 2021
Tuesday Nov 02, 2021
The issue of masks and other COVID-19 precaution strategies in schools has become contentious, sparking a firestorm of lawsuits. Special guest Attorney Lisa Linney helps us understand behind-the-scenes strategizing when a parent sues a school district over insufficient virus mitigation protocols. What is the strongest argument for the plaintiff? Beyond the parent and the school district, will other “responsible third parties'' be at fault? What must happen in the hours after a school district has been served a lawsuit? DISCLAIMER. Attorney Lisa Linney will not be giving legal advice during this episode. Please contact your legal counsel for guidance on specific school safety legal matters. ABOUT LISA LINNEY. Lisa Linney is an attorney at Murphy Legal in Texas. Her focus is motion practice and appellate law. Lisa’s appellate practice begins before a case even goes to trial. She participates in trial preparation by researching thorny issues and crafting motions in support of her clients’ positions and to preserve the trial record for any potential appeal. Lisa also handles appellate work, including briefing and oral argument. She is a graduate of Northwestern University Pritzker School of Law. WHAT IS DECLARATORY RELIEF? Lisa notes that the lawsuits are between the parent and the school district. Declaratory relief would be , for example, the court interpreting the contract to determine rights of parents and the school without ordering action or awarding damages. In other words, the court has the ability to compel the school to implement a mask mandate or specific pandemic mitigation protocols. However, such a ruling would not extend to other school districts in the state. But, when similar parent-filed lawsuits against multiple districts catch the attention of the media and state legislators, there might be pressure for either the state department of health or state department of instruction to take a firm position, or in the rare chance, issue a decree on the matters. WHAT IS INJUNCTIVE RELIEF? The court may issue a sanction (injunction) regarding a school district’s pandemic mitigation practices. For example, if a school had a “masks optional” policy, the court might sanction the school district to remove the “optional” from its protocol. In Wisconsin, parent lawsuits against school districts claiming that "The school board and the superintendent are not providing a safe environment” are seeking declaratory or injunctive relief. In other words, the intent of the lawsuits is to change policy and protocol - most likely to require masks in schools. BURDEN OF PROOF. Lisa notes that the burden of proof in these lawsuits will be with the parent. As the plaintiff gather’s evidence (discovery) it’s as important to examine how a school district engaged in due diligence and debated pandemic mitigation protocols. The board of education is empowered with the responsibility of creating policies and voting on actions. When looking at the school’s decision to mitigate effects of COVID-19 in the school setting, something more could have always been done. The question is, what is reasonable? Anything publicly available from the county health department, local hospitals, CDC, FDA, NIH, WHO should be considered. Demonstrate due diligence in obtaining and weighing information from a variety of reputable sources - and government sources will be perceived as credible. Then boil down to more specific data as to what information applies to children. If the school district engaged in these steps, it’s going to be difficult for a parent to prevail in a lawsuit. WHAT IS NEGLIGENCE? Attorney Linney explained the three elements of negligence. (First) Defendant owned a legal duty; (Second) Defendant breached that duty; and (Third) Breach caused the injury. The plaintiff (parent) has to show that the defendant owed a legal duty to the plaintiff and the defendant breached that duty, and that breach was the proximate cause of the plaintiff’s injury. Attorney Linney felt it would be a great technical challenge to prove the student contracted COVID at school and that it was a result of insufficient mitigation efforts by the school. Proximate cause will be the problem in the courts - how do you show the child got COVID. Where else has the child been, and the people that the children live and interact with outside of school? FOLLOW DR. PERRODIN: Twitter @SafetyPhD and subscribe to The Safety Doc YouTube channel & Apple Podcasts. SAFETY DOC WEBSITE & BLOG: www.safetyphd.com. The Safety Doc Podcast is hosted & produced by David Perrodin, PhD. ENDORSEMENTS. Opinions are those of the host & guests. The show seeks to bring forward productive discourse on topics relevant to personal or community safety. This is episode 157 of The Safety Doc Podcast published on 11-2-2021.
- Purchase Dr. Perrodin’s Book: School of Errors – Rethinking School Safety in America. www.schooloferrors.com.